License Agreement

The following is a copy of the Licence Agreement which you entered into when you installed this software:

SHADOW PROFESSIONAL END USER LICENCE AGREEMENT ("EULA")

NOTIFICATION: PERMISSION TO USE THIS SOFTWARE IS CONDITIONAL UPON YOU AS THE CUSTOMER AND LICENSEE, AGREEING TO THE TERMS SET OUT BELOW.

YOU WILL NOT BE ABLE TO INSTALL THE SOFTWARE UNTIL YOU HAVE READ AND ACCEPTED ALL THE TERMS OF THIS LICENCE AGREEMENT AND WISH TO BECOME THE LICENSEE ("YOU") OF THE SOFTWARE. ACCEPTANCE SHALL BIND YOU AND ALL OF YOUR EMPLOYEES TO THE TERMS OF THIS LICENCE.

BY CLICKING THE "I ACCEPT THE AGREEMENT" BUTTON YOU WARRANT AND CONFIRM THAT YOU ARE ELIGIBLE AND HAVE THE AUTHORITY TO AGREE TO THE TERMS OF THIS LICENCE AGREEMENT.

SELECTING THE "I ACCEPT THE AGREEMENT" BEFORE THE "NEXT" BUTTON AT THE BOTTOM OF THIS SCREEN WILL BE DEEMED TO BE YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND YOU WILL BECOME THE LICENSEE OF THE SOFTWARE. PLEASE PRINT A COPY FOR YOUR RECORDS.

IF YOU DO NOT WISH TO ACCEPT THE FOLLOWING TERMS, DO NOT CLICK ON THE "I ACCEPT THE AGREEMENT" BUTTON AND THE SOFTWARE WILL NOT INSTALL ON TO YOUR COMPUTER.

IN CIRCUMSTANCES WHERE YOU PURCHASE THE SOFTWARE WITHOUT ACCEPTING THE TERMS OF THIS LICENCE AGREEMENT AND WISH TO RETURN THE SOFTWARE, PLEASE CONTACT SYSTENANCE SOFTWARE TO DETERMINE WHETHER YOU ARE ELIGIBLE FOR A REFUND.

1. Licence

1.1 Systenance Software has agreed to license use of the Software to you pursuant to this licence agreement and the terms and conditions set out below.

1.2 Systenance Software grants to you a non-exclusive, non-transferable, revocable licence to:

(a) use the Software;

(b) make one copy for backup purposes only; and

(c) use the Software strictly in accordance with the provisions of this licence.

1.3 Except where clause 2.2 applies, if you wish to use the Software on more than one computer at the same time, you may make an additional copy upon receipt of written consent from Systenance Software and upon payment of an additional licence fee as stipulated by Systenance Software.

2. Licence Fee

2.1 Where a licence fee is payable by you in respect of the Software, you are not entitled to use the Software until the licence fee has been paid. In the case of payment by credit card, payment will not be deemed paid until the credit card payment has been authorized by the billing provider. A separate licence fee is payable in the circumstances described in clause 1.3.

2.2 If you are downloading a free trial version of the Software, you may use it on one or more computers for an unlimited period of time. However, you are not entitled to receive technical support nor the full functionality that comes with the Software until a licence fee has been paid.

3. Licensee's Obligations

3.1 As the Licensee You hereby undertake the following obligations:

(a) to not print, copy, reproduce, translate, adapt, vary, alter, change, reverse engineer, decompile or modify the Software by any means or in any other form other than to make one temporary copy of the Software for back-up and security purposes without the express consent of Systenance Software, except as expressly authorized by this agreement;

(b) to supervise and control the use of the Software in accordance with the terms of this licence;

(c) to ensure your employees, sub-contractors and other agents who have authorized access to the Software are made aware of the terms of this licence;

(d) to not provide or otherwise make available the Software in any form to any person other than those referred to in paragraph (c) without the written consent of Systenance Software; and

(e) to not give, lease, assign, license, sub-license, transfer, distribute, disclose, disseminate or publish the software in any form to any other person or attempt to do any of these acts;

(f) to not alter, change, remove or obscure any notices or other indications (including copyright notices) as to ownership of the Software;

(g) not to access or use the Software on more that one personal stand-alone computer, or otherwise allow the Software to be accessed or used by more than one user at any one time.

(h) to not engage in any acts which infringe Systenance Software rights in the intellectual property rights in the Software;

3.2 You acknowledge that the Licence granted by Clause 1 does not make you the owner of the Software nor does it cause any transfer or assignment of any copyright or any other intellectual or industrial property rights subsisting in the Software to You.

4. Warranty

4.1 You hereby acknowledge that the Software cannot be guaranteed error free and further acknowledge that the existence of any such errors shall not constitute a breach of this licence agreement by Systenance Software.

4.2 You acknowledge that Systenance Software may offer to maintain and update the Software but it is not obliged to do so. Should you wish to receive information about updates please view Systenance Software website on a regular basis at www.systenance.com.

4.3 In the event any statute implies terms into this agreement which cannot be lawfully excluded, such terms will apply to this agreement, save that the liability of Systenance Software for breach of any such implied term will be limited, at the option of Systenance Software, to any one or more of the following:

(a) the replacement of the Software to which the breach relates or the supply of equivalent Software;

(b) the repair of the Software;

(c) the payment of the cost of replacing the Software or of acquiring equivalent Software; or

(d) the payment of the cost of having the Software repaired.

4.4 If the liability of Systenance Software for breach of any term, condition or warranty implied by law into contracts for the supply of goods and services ("Prescribed Terms") are capable of exclusion, they are hereby excluded to the fullest extent permitted by law.

4.5 Except as provided by the Prescribed Terms (if any), which are not capable of exclusion or limitation, or as expressly set out in these terms:

(a) Systenance Software makes no warranties in relation to the Software, including warranties as to the performance or fitness for purpose of the Software;

(b) You will not under any circumstances have any cause of action against, or right to claim or recover from, Systenance Software for or in respect of any loss, damage or injury (including without limitation any loss of profit, indirect or consequential loss, damage or injury) arising from the supply or use of the Software or any breach of these terms.

4.6 Systenance Software will not be liable for any indirect or consequential damages arising out of a breach of this licence or arising out of the supply of defective Software.

4.7 You acknowledge that you have exercised your independent judgment in acquiring the Software and have not relied upon any representations made by Systenance Software which have not been stated expressly in this agreement or upon any descriptions or illustrations or specifications contained in any document including catalogues or publicity material produced by Systenance Software.

5. Copyright and Trade Marks

5.1 You acknowledge that the Software and all related products (including but not limited to computer manuals and computer literature) ("Products") are the subject of copyright. You therefore, shall not during or any time after the expiry or termination of this licence, permit any act which infringes that copyright and, without limiting the generality of the foregoing, You specifically acknowledge that you may not copy the Software or Products except as otherwise expressly authorized by this agreement.

5.2 You shall not during or at any time after the expiry or termination of this Licence permit any act which infringes the Trade Marks used in connection with the Software.

5.3 You shall indemnify Systenance Software fully against all liabilities, costs and expenses which Systenance Software may incur to a third party as a result of Your breach of the copyright and Trade Mark provisions of this agreement.

6. Term of Licence

6.1 This licence commences upon payment of the licence fee and is granted in perpetuity, but may be terminated in the following circumstances:

(a) if You are in breach of any term of this licence agreement;

(b) if You, being a corporation, become the subject of insolvency proceedings;

(c) if You, being a firm or partnership, are dissolved; or

(d) if You destroy the Software and/or the Products for any reason.

6.2 Upon termination, You or a representative nominated by You shall destroy any remaining copies of the Software and Products or otherwise return or dispose of such material in the manner directed by Systenance Software.

6.3 Termination pursuant to this clause shall not affect any rights or remedies which Systenance Software may have otherwise under this licence or at law.

7. Assignment

The benefit of this agreement shall not be dealt with in any way by You (whether by assignment, sub-licensing or otherwise) without Systenance Software written consent.

8. Waiver

Failure or neglect by either party to enforce at any time any of the provisions of this licence agreement shall not be construed or deemed to be a waiver of that party's rights under this licence.