FAQ

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1. Why I need to protect my privacy and hide internet activity?

If you live alone on abandoned island you don’tJ However if you use computer on job or in home, if you have wife, spouse, kids, colegues or boss than you certainly want to make sure nobody is snuffing on what you have in your computer, what sites you have been visited, what you downloaded and what conversations you had with your friends.

Alowing that kind of risk can be very expensive – what would happen if your wife or even worse kids somehow discover porn files on your computer, if your boss discover you have been visiting websites instead of working, if your spouse checks out to see what have you been chatting with your friens or lovers and if you got into legal trouble for downloading torrents or other illegal software over peer to peer networks? Even if you feel fairly �safe� about your behavior on internet it is your basic right to protect yourself from curious eyes – what you do in your private time on your computer is your bussines and its way better prevent potentional problems than to cure them.

2. I saw other programs for cleaning internet history, why should I choose yours?

Shadow is way more than just ordinary �history cleaner�, as some companies like to refer to their software. First of all, we developed completely unique approach – with shadow you have two big buttons for activating the protection and stopping it. While the protection is active not a single trace of your activity will be recorded on computer, when you stop protection the history will be recorded as usuall. Anybody who got in despair because various other programs were wiping their valuable passwords, entries and web cache will greately appreciate this. It is a new paradigm because, accumulated internet history is not meant to be harmfull but very helpful in day to day use. You won't loose your saved passwords, recent websites are recorded so you can get back to them easily and web cache speeds up surfing significantly. With Shadow, anything between pressing the start and stop button will not be recorded – all other history will be still there! You are the one that chooses what is going to be recorded and what not. And anybody who might use your computer will have their entries and history there, so you don’t leave them a single reason for suspicion. We got lots of emails from people who are delighted how well and reliable is our solution

The next reason why would you choose Shadow software is simply, it’s by far the most featured privacy protection application today. In Shadow, we have integrated several professional modules, all of them used together are giving you top level protection. We paid special attention to offer you all in one, centralized and highly reliable solution, so you will have an arsenal of programs perfectly integrated and working together, for the unbeatable price. For more detailed and graphical description od what Shadow can do for you please see how it works page

3. I need this program but I don’t have time and nerves to learn it, how hard is

it to learn?

No learning at all! The very second you purchase and install Shadow you can start using it. It’s the matter of just pressing the Start button, and when you are finished stopping it with the Stop button. You can put your private downloads into hidden Secret Folder, using Bookmark Editor is just a matter of adding links and clicking on them.. We made maximum efforts to make the frontend as simplier as possible for the user while maintaining all the power under the hood

4 How can I hide and encrypt folder where I have downloaded files?

In Settings-Privacy Mode simply pick the folder you want to be your secret folder, The moment you exit the program (completely, from taskbar) the folder will turn invisible. If you need to unhide the folder at any time just press the shortcut you assigned, Shadow will show up in taskbar and your folder will be visible again. To encrypt the content of folder or single files use either Encryption Wizard or Fast Encrypt/Decrypt option on right mouse click. Both are located in My Secret Folders interface which is accessible through Shadow Professional.

5. What if somebody finds a way to start up Shadow while I am absent?

If you choosed to have Shadow installed folder hidden it is unlikely to happen, however you have an option to set a password which you will be prompted to type in every time you start Shadow.

6. Can deleted files be retrived somehow?

Yes they can and regular windows delete command is like if you wipe the name of the book but you keep the pages intact. For your complete protection you can permanently delete any file or folder with Shadow. You can do that easily with Shred Editor, just pick the files or folders you want to be permanently destroyed and press shred now button.

7. What if someone get in my room or office suddenly and I don’t have time to close

browser, or chat window?

You can configure �Boss Key� in Shadow, for instance it could be Ctrl+Space. Every time you press Ctrl key following with Space (and after minute of training you will be doing it blazingly fast) all programs that you have choosed to be affected by the boss key will disappear from the screen in split second. Usually you would want to put browsers, chat programs and p2p or torrent programs in this list, but you can put whichever program you want, the point is that the Boss Key allows you to momentarily hide unwanted programs from the eyes of your boss, collegues, wife od kids while keeping the usuall stuff on screen so it looks like you are in the middle of assigned job. Handy.

8. What if my computer crashes or restart? I was in the middle of �activity�, will the history be deleted?

The Shadow will take care automatically, all the history from the point you pressed Start button to the moment of windows crash or electricity cut off will be erased on a next start up.

9. I have a feature request. Would you consider it?

Ofcourse. We are always listening to our customers. Send any comments and feature requests to products@systenance.com

10. I never bought software from internet. As the matter of fact, I never bought anything from internet. Can you describe me what should I do?

Its very simple. click to this link, and you will be taken to an order page where you should press a "Purchase Full Version" button next to the product you want to purchase. At the next page you will enter your name, address and all required information. Pres next and enter your kredit card information. Please note that purchasing our products is SSL secured which means your personal and credit card information are encrypted and safe. Next you should confirm your purchase by clicking on next button and after couple of minutes you will receive a mail with registration key. Put that key in a program you downloaded from our downloads page, it is under more> register and you have registered your copy of Shadow Professional!

11. Will I get upgrades for free?

You will get all �point� revisions and upgrades and critical updates for free. However, major new versions, the ones where we overhaul the core of the program and put major new functionality are not free and there is an upgrade fee for them. That fee is always significantly lower than the actuall cost of the program